Legal
Privacy Policy
This policy explains what personal data we process when you use the Sigonic website and platform, why we process it, and the rights you have over it.
Last updated: February 2026
1. Who we are
Sigonic (“Sigonic”, “we”, “us”) is an industrial intelligence technology brand delivered through its regional operating entities in Europe and the GCC. Depending on your location and engagement, the responsible entity is identified in the section below. You can reach our privacy team at contact@sigonic.com.
2. Responsible regional entity
For European enquiries and engagements, the responsible entity is Nomad Nest, Lda, Portugal. For GCC enquiries and engagements, the responsible entity is Invenzate Solutions FZCO, Dubai, United Arab Emirates. The applicable contracting and data-processing entity will be identified before a project begins.
3. Data we collect
We collect only the data we need to operate our website, respond to enquiries, and deliver the platform to our customers:
Contact details you provide — such as your name, work email, company, and the message you send us through our forms.
Usage data — pages visited, referring source, approximate location derived from IP, and device or browser information, collected only where you have accepted analytics cookies.
Platform data — where you are an authorized user of the Sigonic platform, the account and operational data your organization configures.
4. How we use your data
We process personal data to respond to pilot and demo requests, to provide and secure the platform, to improve our website, and to meet legal and contractual obligations. We do not sell your personal data.
5. Legal bases
Consent — for optional analytics and marketing cookies, which you can withdraw at any time.
Contract — to deliver services you or your organization have requested.
Legitimate interests — to secure our systems and understand how our website is used, balanced against your rights.
Legal obligation — where we are required to retain or disclose data by law.
6. Sharing and processors
We share data only with vetted service providers who process it on our behalf — for hosting, email delivery, and analytics — under contracts that require appropriate safeguards. Where data is transferred internationally, we rely on recognized transfer mechanisms such as Standard Contractual Clauses.
7. Data residency and sovereign deployment
Our platform is designed to keep critical knowledge and operational data under your organization’s control. Depending on your engagement, the following options may be available:
Designed to support GDPR requirements for European engagements.
Data residency options aligned to your region and procurement requirements.
Sovereign deployment options — edge, on-premises, or a controlled cloud region.
Project-specific data-processing terms agreed before a project begins.
8. Retention
We keep personal data only as long as necessary for the purposes above — typically for the duration of our relationship and a reasonable period afterward to meet legal and operational requirements — then delete or anonymize it.
9. Your rights
Depending on your location, you may have the right to access, correct, delete, or port your data, to object to or restrict certain processing, and to withdraw consent. To exercise any of these, contact us at contact@sigonic.com. You also have the right to lodge a complaint with your local data protection authority.
10. Cookies
We use cookies and similar technologies as described in our cookie settings, which you can review and change at any time on the Cookie settings page.
11. Changes to this policy
We may update this policy to reflect changes in our practices or the law. Material changes will be highlighted on this page with an updated revision date.